21+ — Responsible Gaming

Play Responsibly with ai88

Gambling is a form of entertainment, and ai88 always puts player safety first. Learn how to set limits, take a break, and get help on this page.

What Is Responsible Gaming

Gambling can be enjoyed as fun, entertainment, and a mental challenge. But ai88 believes it should always be played with control, without affecting your daily life.

Responsible Gaming means being in control of your time and money while making sound decisions — keeping the fun without letting it get out of hand. ai88 provides tools and resources so players can set their own limits. If you feel gambling is affecting your life, your family relationships, or your finances, contact us right away — ai88 support is available 24/7.

Six Protection Tools from ai88

ai88 provides these tools so every player stays fully in control of their gambling.

Self-Exclusion

You can temporarily or permanently close your account. While excluded, you will receive no promotions or communications whatsoever — ai88 respects your decision.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately; raising it takes 24 hours — keeping you safer.

Session Time Limits

You can limit the time spent in a single session. When the set time is reached, access to your account is temporarily blocked, giving you a break.

Gaming History

You can view your play time, spending amounts, and win/loss records. Checking this data regularly helps you understand your own playing patterns.

Time-Out

With a Time-Out, you can pause gambling for anywhere between 24 hours and 6 weeks. You can only return once that period has ended.

24/7 Support

If you have any questions about responsible gaming, ai88's Myanmar-language Live Chat is available 24/7. You can also reach us at [email protected].

21+ Years and above only

Age 21 and above restriction

Games at ai88 are for players aged 21 and above only. Age verification and identity checks are carried out at the time of registration. Anyone under 21 is strictly not allowed to open an account or play.

If you are concerned that your children or anyone under 21 may access ai88, ai88 recommends installing parental control software on your computer and phone to protect them.

Problem gambling warning signs

If you notice any of the signs below in yourself, stop immediately and seek help.

  • Continuing to play with the urge to chase back money you have lost
  • Borrowing money to fund your play or hiding financial matters from others
  • Trying to limit your playing time but failing to do so
  • Your relationships with family and friends becoming strained
  • Hiding the fact that you are gambling from your family
  • Neglecting work, studies, or health because of gambling
  • Feeling irritable, angry, or anxious when you are not gambling
  • Using daily living expenses or essential money for gambling

How to self-assess

Go through the questions below to reflect on your own gambling habits.

Self-assessment questions

01 Have you ever borrowed money to recover losses on a day you lost?
02 Have you ever tried to limit your playing time but ended up playing longer than you intended?
03 Has gambling ever caused you to neglect family or work responsibilities?
04 Have you ever felt ashamed or afraid because you were hiding your gambling?
05 Have you ever felt that you should not be gambling?

If you answered "yes" to any of the questions above, use ai88's responsible gambling tools right away and reach out to our Live Chat for support — we are here to help with understanding and care.

Step-by-step guide to using the tools

Here is how to access ai88's responsible gambling tools.

Step 1 — Log in

Go to ai88 Login and sign in with your account. If you have not registered yet, please register first.

Step 2 — Open Settings

Find the "Responsible Gambling" section in the profile menu — the tools are located there.

Step 3 — Set your limits

Choose and set deposit limits, time limits, or self-exclusion as needed.

Step 4 — Confirm

Lowering a limit takes effect immediately; increasing a limit will take 24 hours to apply.

Contact us for support

ai88's team is ready to help with guidance on managing gambling-related issues.

ai88 contact channels

If you or a family member is struggling because of gambling, ai88's trained staff will assist you in Myanmar language. Player privacy and confidentiality are fully protected.

24/7 Live Chat — Myanmar language
Log in to your account and click the Chat button — connect instantly
Email support
Full privacy protection guaranteed
All communications are secured with SSL encryption

ai88's commitments and policies

Fair Play

You can trust that games at ai88 are secure and that results are fair, because game outcomes are genuine.

Personal data protection

We protect players' personal information and do not share it with third parties.

Financial protection

Player funds are kept completely separate from platform funds, so they are always secure.

Players who have set limits without advertising

ai88 will never send promotions or marketing materials to players who have self-excluded or activated a Time-Out.

Enjoy the fun of gaming
in a safe way

You can use the responsible gaming tools at ai88 to play with control. To browse games, go to the homepage — or check the FAQ if you have any questions.

Responsible Gaming Quick Answers

Self-exclusion is a tool that lets you temporarily or permanently close your ai88 account. While excluded, ai88 will not send you promotions or any marketing communications. Use this tool right away if you feel you are losing control of your gambling.

Yes — lowering a limit (reducing the amount) takes effect immediately. However, raising a limit (increasing the amount) takes 24 hours to come into effect, giving players time to reconsider their decision.

You can set a Time-Out anywhere between 24 hours and 6 weeks. Your account will only be accessible again once that period has ended. You cannot change it yourself during the period — this is to protect you.

If you are facing financial problems, contact ai88's Live Chat immediately — support is available 24/7. We also encourage you to self-exclude and speak with financial organizations or professional advisors. ai88's team will respect your privacy and support you throughout.

Absolutely not. You must be 21 or older to open an account on ai88, and we are committed to verifying age. ai88 also encourages parents and guardians to install parental control software on computers and mobile devices for added protection.

You can email [email protected] to request self-exclusion — or contact us immediately via Live Chat. Our team will help you close your account smoothly and without any hassle.