Personal Data Protection

ai88 Privacy Policy

At ai88, players' personal data is one of our top priorities. Your information is protected with SSL encryption and strict data management policies.

Last Updated: 30 October 2026

This Privacy Policy explains how personal data of players using the ai88 platform is collected, what purposes it is used for, which third-party organisations it may be shared with, and how it is protected. By continuing to use this platform, you are considered to have agreed to the terms set out in this policy.

1 Types of Personal Data Collected

ai88 collects only the data necessary to provide the platform securely and effectively. The types of data collected are as follows—

a) Account Registration Data

  • Name, phone number, or email address
  • Date of birth (to verify the player is 21+ years old)
  • Password set by the player

b) Payment Data

  • Deposit / withdrawal records via KBZPay, Wave Money, AYA Pay, and CB Pay
  • Financial transaction history
  • Customer account reference numbers related to payments (full card numbers are not stored)

c) Technical Data

  • IP address and browser type
  • Device type used to access (mobile / computer)
  • Page view history and click tracking (cookies)
  • Access time logs (MMT, UTC+6:30)

d) Gaming Data

  • Games played, betting records, win/loss records
  • Bonus / Promotion Usage History
  • VIP Level History

2 Purpose of Using Your Information

The personal information we collect is used only for the following purposes—

  • Account registration and identity verification
  • Processing deposit / withdrawal transactions
  • Managing player bonuses and VIP rewards
  • Security checks and fraud prevention
  • Providing player support (24/7 Live Chat and email)
  • Carrying out responsible gambling measures
  • Meeting legal and regulatory obligations
  • Data analysis for platform improvement

ai88 will not sell players' personal information to advertising companies or third parties without consent.

3 Sharing with Third Parties

ai88 may share collected personal information with third parties only in limited circumstances—

Circumstances Where Sharing Occurs

  • Payment partners — KBZPay, Wave Money, AYA Pay, and CB Pay are third-party services that process financial transfers and receive only the information directly needed to do so.
  • Legal authorities — Where required by a legal request, court order, or legal process, information may be disclosed in a manner consistent with applicable law.
  • Technology service providers — Technology partners connected to platform operations and security (such as data encryption or account verification service providers) have signed agreements confirming they comply with ai88's privacy protection policy.

Outside of the circumstances above, ai88 will not sell, rent, or exchange players' personal information to any third party, advertising network, or data company.

4 Data Security and Protection

ai88 uses industry-standard methods to protect players' personal data and financial information—

  • All data transfers are protected with SSL (Secure Socket Layer) encryption technology
  • Bank card and payment information is stored in encrypted format
  • Access control — personal information can only be accessed by designated staff who need it to carry out their duties
  • Intrusion detection and multiple layers of firewall protection
  • Periodic audits to check data security

However, players should understand that data transfers over the internet cannot be guaranteed to be 100% secure. ai88 continues to work to mitigate potential cyber risks.

5 Cookies and Tracking Technologies

The ai88 platform uses cookies and similar technologies to improve the player experience—

a) Strictly Necessary Cookies

These cookies are essential for the platform to function. They cover login authentication, security protection, and similar functions.

b) Functional Cookies

Used to remember player preferences such as language selection and display settings.

c) Analytics Cookies

Used to understand how the platform is being used and to deliver better services. These cookies can be declined through your browser settings, though some platform features may become limited as a result.

6 Data Retention Period

ai88 may retain a player's personal information until any of the following conditions are met—

  • The player requests account deletion and ai88 confirms it, after which the data will be deleted
  • The data retention period required by law (including financial records)
  • The period required for financial fraud investigations

Once data is deleted, it is securely destroyed — making it impossible to recover.

7 Players' Rights

Every player at ai88 has the following rights regarding their personal data—

a) Right to Access

You may request to see what personal data ai88 holds about you.

b) Right to Rectification

You may request that any incorrect or incomplete personal data be corrected.

c) Right to Erasure

You may request that personal data be deleted, provided doing so does not conflict with legal obligations.

d) Right to Data Portability

You may request that your personal data be provided in a machine-readable format where possible.

e) Right to Object

You may notify ai88 in writing that you object to the processing of your personal data for certain specified purposes.

To exercise any of these rights, you may contact ai88 through our 24/7 Live Chat or email [email protected].

8 Protection of Children's Personal Data

The ai88 platform is intended for players aged 21 and above only. ai88 will not knowingly collect personal data from anyone under the age of 21. If an account belonging to a player under 21 is discovered, that account will be closed immediately and the relevant data will be deleted.

9 Policy Changes

ai88 may update this Privacy Policy from time to time. If significant changes are made, they will be announced in a prominent location on the platform, and the date the policy was last revised will be shown at the top of this page. Continued use of the ai88 platform after changes take effect will be taken as acceptance of the updated policy.

10 Contact ai88

If you have any questions about this Privacy Policy, you may contact the ai88 customer support team—

  • 24/7 Live Chat — Live Chat support in Myanmar language is available on the platform
  • Email — [email protected]

For any questions related to the handling of personal data, the ai88 team will respond as promptly as possible and will handle all player privacy matters with care.

Questions about Personal Data Protection at ai88

ai88 protects players' personal and financial data using SSL encryption, strict access control policies, firewall protection, and regular audit processes. An intrusion detection system is also in place to prevent unauthorized access.

No. ai88 will not sell players' personal data to advertisers, data companies, or unrelated third parties. Data is only shared with directly related partners such as KBZPay, Wave Money, AYA Pay, and CB Pay to process payments.

Contact the ai88 customer service team via 24/7 Live Chat on the platform or email [email protected]. Players can request access to the personal data stored on their account.

Data may be retained only for as long as required by law (such as financial records). Once the legal retention period ends, data will be permanently deleted using secure deletion so it cannot be recovered. Account deletion requests are handled through ai88 customer service.

Analytics cookies can be declined through your browser settings. However, declining essential cookies related to login authentication may limit certain platform functions and make access difficult.

For significant changes, an announcement will be posted in a visible location on the ai88 platform, and the "Last Updated" date at the top of this Privacy Policy page will be updated. Continued use of the platform after changes are made will be considered acceptance of the updated policy.